Privacy Policy

Banjari Himachal Tours ("we", "us") has been planning Himachal holidays since 2013 from our office at 940/1 Yadav Colony, Jabalpur, Madhya Pradesh 482002. This policy explains how we handle the personal information you share with us through this website, on WhatsApp, over the phone or by email.

What we collect

We deliberately ask for very little. When you send an enquiry through a form on this site, or message us on WhatsApp, we typically receive:

• Your name.
• Your phone or WhatsApp number, and your email address if you write to us.
• Your travel details — the package or destination you are interested in, travel month, number of travellers, and anything else you choose to tell us (budget, hotel preference, must-see places).
• Details you share while a trip is being finalised, such as the names and ages of travellers, which hotels and cabs need them.

We do not ask for and do not want your card numbers, net-banking credentials, UPI PINs or passwords. Nobody from Banjari Himachal Tours will ever ask you for an OTP or a PIN.

How we use it

Your details are used to plan and run your trip, and for nothing else:

• To build a day-wise itinerary and quote a price for you.
• To reply to you — usually on WhatsApp, sometimes by phone or email — with that plan, and to answer follow-up questions.
• To make the bookings your trip needs: hotels, homestays, cabs and permits. Only the details each supplier actually needs are shared with them.
• To support you during the trip, and to follow up afterwards to ask how it went.
• To keep our own records of trips booked, as required for accounting and tax purposes.

Who we share it with

We do not sell, rent or trade your information to anyone. We share it only with:

• Travel suppliers for your trip — hotels, homestays, drivers and transport operators need traveller names and, in some cases, ID details in order to confirm a booking. They receive only what that booking requires.
• Government authorities, where a permit, registration or a legal requirement makes it necessary (for example inner-line permits on certain routes, or hotel registers as required by law).
• Service providers we rely on to run the business — such as our website host and email provider. They process data on our behalf and are not permitted to use it for their own purposes.

WhatsApp, phone and email

Most of our conversations happen on WhatsApp because that is what travellers prefer. When you message us there, WhatsApp's own privacy terms apply to that conversation in addition to this policy. When you tap a "Chat on WhatsApp" button on this site, it simply opens WhatsApp with a pre-filled message — nothing is sent until you send it yourself.

If you would rather not be contacted on WhatsApp, tell us and we will use phone or email instead. We do not run marketing broadcast lists, and we do not send promotional messages to people who have only made an enquiry.

Cookies and website analytics

This website does not require you to log in and does not use cookies to build advertising profiles. Like most websites, it may use basic analytics to understand which pages are visited and how the site performs, and embedded content from other services — such as the Google Maps frame on our contact page — may set its own cookies when it loads. Any such measurement is used only in aggregate, to improve the site.

You can block or delete cookies in your browser settings at any time. The site will continue to work normally without them.

How long we keep it

Enquiries that do not turn into a booking are kept only as long as they are useful for following up. Records connected to a completed trip are kept longer, because accounting and tax rules require it. Once a record is no longer needed for either purpose, we delete it.

Keeping your information safe

We take reasonable care with the information you give us — access is limited to the people in our team who are working on your trip, and we do not store payment card details at all. No method of transmission or storage is completely secure, so we cannot promise absolute security, but we will tell you promptly if something goes wrong that affects your data.

Your choices

You can ask us at any time to:

• Tell you what information about you we hold.
• Correct anything that is wrong or out of date.
• Delete your details, where we are not required to keep them for accounting or legal reasons.
• Stop contacting you, or contact you only by a particular method.

Just write to us — a WhatsApp message or an email is enough, and there is no charge.

Children

Our services are booked by adults. We do not knowingly collect information directly from children; where children are travelling, their details reach us from the adult making the booking.

Links to other websites

Some pages link out to hotels, transport operators, maps or travel information published by others. Once you follow such a link you are on their website, governed by their privacy policy, not ours.

Changes to this policy

We may update this page as the business or the law changes. The version published here is the one that applies.

Contact us about privacy

Questions about this policy, or a request about your own information, can go to:

• Email — banjarihimachaltours@gmail.com
• Phone or WhatsApp — +91 75820 33222
• Post — Banjari Himachal Tours, 940/1 Yadav Colony, Jabalpur, Madhya Pradesh 482002, India