Privacy Policy

Banjari Himachal Tours ("we," "us," or "our") operates banjarihimachaltours.com and provides Himachal Pradesh tour planning and booking services. This page explains what information we collect when you use our website or contact us about a tour, why we collect it, and how we keep it safe.

1. Information We Collect

We collect information only when you actively share it with us, such as filling an enquiry form, requesting a quote, or messaging us on WhatsApp or by phone. We do not require you to create an account to browse our website.

Information you give us directly

• Name
• Phone number and WhatsApp number
• Email address
• Travel dates, group size, and destination preferences
• Budget range, when shared for a customized itinerary
• Any other details you choose to share while planning your trip

2. How We Use Your Information

We use the information you share strictly to plan and deliver your trip, and to improve our services. Specifically, we use it to:

• Respond to your enquiry and share a customized Himachal tour quote
• Confirm bookings, hotel arrangements, and cab/driver details
• Send booking confirmations, itinerary updates, or trip reminders
• Provide 24x7 support during your trip
• Understand which pages and packages visitors find most useful, so we can improve our website

We do not use your personal information for automated decision-making, and we do not sell your data to third parties for marketing purposes.

3. WhatsApp and Phone Communication

When you contact us through WhatsApp or by phone, we use your number to respond to your enquiry and coordinate your booking. If you no longer wish to receive messages from us, simply let us know on WhatsApp or by phone and we will stop contacting you, except where a booking is already confirmed and communication is needed to complete the trip.

4. When We Share Your Information

We share your information only where it is necessary to deliver your trip, or where the law requires it.

Who we share with	Why
Partner hotels and homestays	To confirm your room booking and any special requests
Local cab and driver partners	To arrange your transport and share your pickup details
Payment processors	To securely process advance payments or booking amounts
Website and form-hosting service providers	To operate our website and enquiry forms reliably
Government or legal authorities	Only if legally required to do so

We do not share your personal information with advertisers or unrelated third parties.

5. How Long We Keep Your Data

We keep enquiry and booking details for as long as needed to support your trip and to respond to any follow-up questions afterward. If you have not booked with us and ask us to delete your enquiry details, we will do so within a reasonable time, unless we are legally required to retain them.

6. Your Rights Over Your Data

You can ask us at any time to:

• Tell you what personal information we hold about you
• Correct any information that is inaccurate or outdated
• Delete your information, where we are not legally required to keep it
• Stop using your information for a specific purpose, such as follow-up messages

To exercise any of these rights, contact us using the details at the bottom of this page.

7. How We Protect Your Data

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse, including secure form submissions and restricted access to customer data within our team. No online system is completely risk-free, but we work to keep your information as safe as possible.

8. Children's Privacy

Our website and services are intended for adults planning travel. We do not knowingly collect personal information directly from children. Where children are included in a family booking, their basic travel details (such as name and age, for hotel and transport arrangements) are provided by the booking adult.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, reach out to us directly: